PRIVACY POLICY PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how New Floral Studio LLP (Mariposa) manages personal information and respects your privacy. This policy may be amended from time to time without prior notice. To make sure you are aware of any changes, please review this policy periodically. When you use our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience.

Governing Law and Jurisdiction

Information appearing on this Website is provided in accordance with and subject to the laws of Mumbai, Maharashtra. All claims or disputes arising in relation to, out of, or in connection with these Terms and Conditions of Use, the information contained on this Website, and any use made of that information shall be referred to sole Arbitrator, governed by the Arbitration and Conciliation Act, 1996 which have exclusive jurisdiction. The award passed by the Arbitrator shall be final and binding on all parties. Any such claims or disputes shall be resolved in accordance with the laws of Mumbai, Maharashtra.

Prohibited Use of Website

The information on this Website is not intended to be provided to and should not be used in any State or jurisdiction of any nature in which access to or use of such information is prohibited, whether in the format in which it is presented on this Website or otherwise.

If you have any doubts about the legality of your using this Website, you should not continue any further. All such images, content used on the website are subject to copyright; any such contravention shall be subject to contravention of the Copyright Laws.

Amendments

The contents of this website, including these Terms and Conditions of Use, any information contained on this Website and our Privacy Policy are subject to change and to being updated without notice from time to time. If you have any questions or comments about our Terms and Conditions Policy, please email us at info@mariposa.co.in.

Disclaimer

  1. Mariposa is an online presence of New Floral Studio LLP which is registered with the laws of India.
  2. Accepting all orders lies under the preview of Mariposa. We can refuse to serve any order unconditionally, without giving any reason to the specified party.
  3. All claims are subject to the jurisdiction of Court at Mumbai, India, only.
  4. You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered. Mariposa commits delivery date but if they are not met because of some unforeseen circumstances including but not limited to unfounded recipient, floods, riots, extreme weather conditions, or ongoing pandemic etc., New Floral Studio LLP (Mariposa) shall not be held responsible.
  5. All complaints related to faulty deliveries have to be reported via written mail on info@mariposa.co.in mentioning the following details:
    • Order Number
    • Registered E-mail and Mobile number
    • Product Details
    • Recipient Name, Number and Address
  6. If there is no one available at the shipping address (to accept the delivery of your order), premises locked, or recipient phone is wrong/unreachable at the time of delivery, we will consider the order executed. Hence in such cases, no refunds, cancellations, or liability can be made.

Additional Points

  1. Collection of Personal Information:

    As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use Mariposa and order products, we may collect your contact information such as your name, phone numbers, address, and email address, as well as profile information, including your password, details about your purchases, and details about your interactions with us.

  2. Updating your Personal Information:

    You have the right to access, correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the “My Profile” link, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

  3. How your Personal Information is used:

    New Floral Studio LLP (Mariposa) collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent, or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. New Floral Studio LLP (Mariposa) may use this information to:

    • Process your financial transactions; service your order.
    • Respond to customer service requests, questions, and concerns.
    • Administer your account.
    • Send you requested product or service information.
    • Keep you informed about special offers and services of Mariposa and selected third parties.
    • Investigate, prevent, or take action regarding illegal activities and/or violations of our Terms of Service.
    • Meet our research and product/service development needs and improve our Site, services, and offerings.
    • Customize your experience, including targeting our services and offerings to you.
  4. Disclosure of Personal Data:

    In certain situations, Mariposa may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on New Floral Studio LLP (Mariposa)), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

  5. Information Sharing with Service Providers:

    New Floral Studio LLP (Mariposa) uses one or more outside payment processing companies to bill you for our goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf, only as necessary for them to perform those services. We require any company with which we share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Mariposa.

  6. Data Retention:

    We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information, contact us at info@mariposa.co.in or +91 98197 27771. We will respond within a reasonable time.

  7. Unsubscribe/Opt-Out:

    You may opt out of receiving Mariposa’s email updates, newsletters, and/or partner emails by clicking on the “My Profile” link on the website and making the appropriate selections. You may not opt-out of service-related communications, such as registration emails, order notifications, and other essential updates.

  8. Protection of your Personal Information:

    The Personal Information you provide is protected via secure servers accessible only by selected Mariposa personnel, and encrypted during transmission. Sensitive data such as credit card numbers are encrypted using Transport Layer Security (TLS) technology. However, no method of transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security. For questions, email us at info@mariposa.co.in.